Terms of Service
The following terms of use (hereinafter the Terms of Use), together with the documents referred to in them, give you information about us and the conditions on which you can use our website www.johangalvan.com ( hereinafter, the Website). Use of our Website includes accessing, browsing or registering to use our website.
Please read the following Terms of Use carefully and make sure you understand them before you start using our Website, as they will apply to your use of it. If you wish, print a copy for future reference.
By automatically starting to use our Website, you confirm that you accept these Terms of Use and that you will comply with them. If you do not accept these Terms of Use, you must not use our Website.
johangalvan.com reserves the right to review and modify these Terms of Use at any time by modifying this page. Please check this page from time to time to ensure you are aware of any changes we have made, as they are binding on you. Your continued use of the Website following the posting of such changes will constitute acceptance of these changes.
Please read the following Terms of Use carefully and make sure you understand them before you start using our Website, as they will apply to your use of it. If you wish, print a copy for future reference.
By automatically starting to use our Website, you confirm that you accept these Terms of Use and that you will comply with them. If you do not accept these Terms of Use, you must not use our Website.
johangalvan.com reserves the right to review and modify these Terms of Use at any time by modifying this page. Please check this page from time to time to ensure you are aware of any changes we have made, as they are binding on you. Your continued use of the Website following the posting of such changes will constitute acceptance of these changes.
1. Policy objective
Our policies have the main objective of achieving your satisfaction by providing you with the service of using our technological platform to buy or sell products and services, to be delivered in the Dominican Republic, making the purchase and sale processes quick, comfortable, safe, and at the same time. At the same time, establish clear rules and procedures between the User and johangalvan.com. These terms and conditions of use govern the relationship between the user and johangalvan.com and establish the legally binding terms of use of the Services. User refers to any person who accesses or has accessed the johangalvan.com website, and any of its applications, including and not limiting visitors, members or clients who have contracted any of the services offered on johangalvan.com.
2. Legal capacity
The johangalvan.com Services are only available to persons who have the legal capacity to contract. People who do not have this capacity, including minors or Users of johangalvan.com who have been temporarily suspended or permanently disabled due to the provisions of section 5, may not use the services. The acts that minors carry out in this site will be the responsibility of their parents, guardians, managers or curators, and therefore will be considered carried out by them in the exercise of the legal representation they have.
Our policies have the main objective of achieving your satisfaction by providing you with the service of using our technological platform to buy or sell products and services, to be delivered in the Dominican Republic, making the purchase and sale processes quick, comfortable, safe, and at the same time. At the same time, establish clear rules and procedures between the User and johangalvan.com. These terms and conditions of use govern the relationship between the user and johangalvan.com and establish the legally binding terms of use of the Services. User refers to any person who accesses or has accessed the johangalvan.com website, and any of its applications, including and not limiting visitors, members or clients who have contracted any of the services offered on johangalvan.com.
2. Legal capacity
The johangalvan.com Services are only available to persons who have the legal capacity to contract. People who do not have this capacity, including minors or Users of johangalvan.com who have been temporarily suspended or permanently disabled due to the provisions of section 5, may not use the services. The acts that minors carry out in this site will be the responsibility of their parents, guardians, managers or curators, and therefore will be considered carried out by them in the exercise of the legal representation they have.
3. Obligations and Declarations of the User
By using the Services, you as the User represent and warrant that:
By using the Services, you as the User represent and warrant that:
- You are fully capable and competent to enter into the terms, conditions, obligations, representations and warranties set forth in these Terms and Conditions of Use. If you are using the services of johangalvan.com as a representative of a company or legal entity: (a) Warranties that you have the authority to enter into this Agreement on behalf of that company or entity and (b) you agree that the terms “you”, “your” and “your” in this agreement refer to your company or legal entity, and your person in representative quality; and (c) all registration information you submit is true and completely accurate; (d) You must maintain the accuracy of such information; and (f) your use of the Services does not violate any applicable law or regulation. You acknowledge and agree that your account and all information therein may be deleted and your membership may be terminated without prior notice, if, at our discretion, we suspect that you are in violation of any of the foregoing provisions.
- You agree to fully comply with the terms and conditions of use of johangalvan.com, as well as the laws that apply to it.
- The User is solely responsible for the uses of the services that occur under his User Account and/or his online presence, including its content.
- It is the user's responsibility to pay the total amount of the products to be purchased and services to be contracted before the products have been delivered and/or said services have been carried out.
- It is also the user's responsibility to provide their contact number, also indicating the telephone number of the person receiving the shipment (hereinafter, the “Recipient”).
- The User undertakes to make diligent use of the johangalvan.com Platform in full compliance with the Law, good customs and these Terms of Service. The user's use of the Platform will be under his/her exclusive risk and responsibility.
- All information provided by the User must be true and updated. For these purposes, the User guarantees the authenticity of all data communicated as a result of completing the forms included in the Platform, and in the administration and registration space of their account on johangalvan.com, as well as, in their case, subscription to our Newsletter and other johangalvan.com promotions.
- The User will be solely responsible for any false or inaccurate statements made and the damages that they entail, including damages to the User and/or third parties. In the event that the User makes comments or evaluations about the products and services, these may not be libelous, defamatory, denigrating or in any other way violate the dignity of the seller or johangalvan.com or its associated companies.
- The User expressly renounces the use of any of the materials and information contained on the Platform for illicit purposes expressly prohibited in these Terms and Conditions of Use, which are contrary to the goods, rights and interests of johangalvan.com, its members and/or third parties, and will be liable to them in the event of contravening or failing to comply with said obligations.
- The User declares that the Logistics Services contracted to johangalvan.com through johangalvan.com do not include wrapping, packaging, additional treatment of the packages or products delivered, travel of people or animals, or any additional work to the services described in these Terms and Conditions of Use.
- The User declares that when contracting the services they will only have the right to access the platform, to purchase goods and services and to contract package shipments, but that this does not give them the right to use the means of transport, space johangalvan.com offices, among other uses that do not appear in the service contract.
- The User acknowledges that the johangalvan.com Services are provided “as is”, without any other guarantee.
4. Evaluaciones
The User will be able to evaluate the service provided by the seller with a click and provide their comments regarding it, so that johangalvan.com can improve the user experience and customer service of the platform.
These comments may be subject to evaluation and their approval will depend on whether they comply with the following standards:
These comments may be subject to evaluation and their approval will depend on whether they comply with the following standards:
- Your review should focus on the product (for product reviews), the seller (for seller reviews), and their performance.
- Avoid writing about inconveniences about the service, we handle these through email.
- Don't mention competitors or the specific price you paid.
- For security, do not use very personal data that allows a third party to identify and contact you, such as your full name or address.
- Use appropriate vocabulary, omitting insults and bad words.
If we find that a product or seller has poor ratings from many Users, we carry out an evaluation to determine if it is appropriate to remove them from circulation, thus ensuring that we are always providing you with the best in price and quality.
5. Intellectual Property
All content, including, but not limited to, names, logos, trademarks, patents, designs, texts, software, images and/or databases included or accessible through the Website, are subject to property rights. industrial and intellectual of johangalvan.com or third-party licensors who own them. In no case does access to the Platform imply any type of waiver, retransmission or total or partial transfer of the aforementioned rights, nor does it confer any right of use, alteration, transformation, reproduction, distribution, public communication or any other type of exploitation of the contents and/or intellectual and industrial property rights, without the prior and express authorization specifically granted for this purpose and in writing by johangalvan.com, except in the cases expressly contemplated in the applicable legislation and in accordance with the principles of good faith. If you see any content on johangalvan.com that could violate intellectual and industrial property rights, please inform us as soon as possible by sending an email.
All content, including, but not limited to, names, logos, trademarks, patents, designs, texts, software, images and/or databases included or accessible through the Website, are subject to property rights. industrial and intellectual of johangalvan.com or third-party licensors who own them. In no case does access to the Platform imply any type of waiver, retransmission or total or partial transfer of the aforementioned rights, nor does it confer any right of use, alteration, transformation, reproduction, distribution, public communication or any other type of exploitation of the contents and/or intellectual and industrial property rights, without the prior and express authorization specifically granted for this purpose and in writing by johangalvan.com, except in the cases expressly contemplated in the applicable legislation and in accordance with the principles of good faith. If you see any content on johangalvan.com that could violate intellectual and industrial property rights, please inform us as soon as possible by sending an email.
At no time does johangalvan.com grant ownership rights over the software and other intellectual property rights. It is essential that the User respects the intellectual property rights of johangalvan.com, related companies and third parties.
6. Payments
By contracting the services of johangalvan.com you are authorizing johangalvan.com to use any of the following payment methods to charge for the services:
By contracting the services of johangalvan.com you are authorizing johangalvan.com to use any of the following payment methods to charge for the services:
• Credit and debit cards processed by Paypal: Visa, Master Card, American Express and Discover.
• Bank transfer. When making a bank transfer you must send your proof of payment with the order number to our email, once the deposit reaches our account, we will confirm the sale.
• Bank transfer. When making a bank transfer you must send your proof of payment with the order number to our email, once the deposit reaches our account, we will confirm the sale.
The products and services offered on the Site, unless a different way is indicated for particular cases or offers of certain goods or services, can only be paid with the means specified above.
When you provide us with a payment method, you confirm that you are authorizing us to use that payment method. You also authorize us and our designated payment processor to collect and store all information related to the transaction. All these forms of payments require verification and authorization, so once the order is authorized we will send you an email with the electronic invoice, the User expressly accepting the sending of the invoice in the referred format.
The user is obliged to pay for the contracted products and services in Dominican pesos prior to their delivery, through the Platform, in accordance with the amount that has been indicated therein for this purpose. Unless otherwise specified according to the instructions provided by johangalvan.com.
When you provide us with a payment method, you confirm that you are authorizing us to use that payment method. You also authorize us and our designated payment processor to collect and store all information related to the transaction. All these forms of payments require verification and authorization, so once the order is authorized we will send you an email with the electronic invoice, the User expressly accepting the sending of the invoice in the referred format.
The user is obliged to pay for the contracted products and services in Dominican pesos prior to their delivery, through the Platform, in accordance with the amount that has been indicated therein for this purpose. Unless otherwise specified according to the instructions provided by johangalvan.com.
In the event that a User does not pay the amount of an invoice within the corresponding payment period, johangalvan.com reserves the right to suspend access to the Platform by said User, until payment of the amount owed is made, without prejudice to the legal actions that johangalvan.com may take to claim said amounts.
When using a credit or debit card, the name of the cardholder must match the name used when registering on the johangalvan.com portal. Otherwise, the operation could be aborted. Under any suspicion and/or confirmation of unauthorized purchases, johangalvan.com will cancel the purchase and reverse the card automatically.
johangalvan.com is not responsible for the use and handling of credit cards that have been stolen or cloned, since we cannot prevent a sale that has been authorized by the issuing bank. We try to verify the identity of the cardholder following our security protocol, but in cases where the protocol was properly followed and there was still a sale and delivery of products, we are not responsible for it.
johangalvan.com RESERVES THE RIGHT TO CHANGE PRICES FOR SERVICES AT ANY TIME UPON NOTICE.
When using a credit or debit card, the name of the cardholder must match the name used when registering on the johangalvan.com portal. Otherwise, the operation could be aborted. Under any suspicion and/or confirmation of unauthorized purchases, johangalvan.com will cancel the purchase and reverse the card automatically.
johangalvan.com is not responsible for the use and handling of credit cards that have been stolen or cloned, since we cannot prevent a sale that has been authorized by the issuing bank. We try to verify the identity of the cardholder following our security protocol, but in cases where the protocol was properly followed and there was still a sale and delivery of products, we are not responsible for it.
johangalvan.com RESERVES THE RIGHT TO CHANGE PRICES FOR SERVICES AT ANY TIME UPON NOTICE.
7. Specials, coupons and promotions
Specials, coupons and promotions are for a limited time and may be modified at any time. These are only applicable within our website johangalvan.com and will not be valid to be exchanged for cash.
To apply coupons you must be registered and logged in to our website and/or applications. johangalvan.com will send its specials, coupons and promotions through the newsletter and its social networks, if authorized by the User. The User can unsubscribe from the newsletter at any time.
Specials, coupons and promotions are for a limited time and may be modified at any time. These are only applicable within our website johangalvan.com and will not be valid to be exchanged for cash.
To apply coupons you must be registered and logged in to our website and/or applications. johangalvan.com will send its specials, coupons and promotions through the newsletter and its social networks, if authorized by the User. The User can unsubscribe from the newsletter at any time.
Any acceptance of the offer will be subject to the condition precedent that the Offering Company validates the transaction.
Confirmation and/or validation or verification by the Company will be a requirement for the formation of consent. To validate the transaction the Company must verify:
- That there is available inventory of the products at the time the offer is accepted.
- Which validates and accepts the payment method offered by the User.
- That the data registered by the User on the site coincides with those provided when accepting the offer.
- That the payment is credited by the User.
Legal notice: The sale and dispatch of the products is conditional on their availability, product stock and/or a clear typographical error. When the product is not available Xarragos.com will notify the customer and begin a return process.
The validity period of the offers is that which coincides with the validity date indicated in the promotion or by virtue of the exhaustion of the quantities of products available for that promotion duly informed to the User, or while the offer remains available, the lesser of these deadlines. Whenever a promotion does not indicate an end date, it will be understood that the activity will continue until the corresponding inventories are depleted.
The prices of the products and services available on the Site, while they appear available, will only be valid and applicable on the Site and will not be applicable to other sales channels used by companies such as telephone sales, other electronic sales sites. , catalogs or others. The prices of the products and services offered on the Site are expressed in Dominican Pesos (RD$). The prices correspond exclusively to the value of the good offered and do not include transportation, handling, shipping, installation, accessories that are not expressly described or any other additional element or bank interest charges for the payment method used.
The validity period of the offers is that which coincides with the validity date indicated in the promotion or by virtue of the exhaustion of the quantities of products available for that promotion duly informed to the User, or while the offer remains available, the lesser of these deadlines. Whenever a promotion does not indicate an end date, it will be understood that the activity will continue until the corresponding inventories are depleted.
The prices of the products and services available on the Site, while they appear available, will only be valid and applicable on the Site and will not be applicable to other sales channels used by companies such as telephone sales, other electronic sales sites. , catalogs or others. The prices of the products and services offered on the Site are expressed in Dominican Pesos (RD$). The prices correspond exclusively to the value of the good offered and do not include transportation, handling, shipping, installation, accessories that are not expressly described or any other additional element or bank interest charges for the payment method used.
Additionally, it is possible that a number of products may be incorrectly priced. If there is a typographical error in any of the product prices, if the correct price of the item is higher than what appears on the page, at our discretion, johangalvan.com. will contact you before the product is shipped, and/or we will cancel the order and notify you of the cancellation. In this case, the User may have a balance in their favor, deciding if they want another item of the same price, pay the price difference for a larger item or request a refund of their money corresponding to the payment method used.
Companies may modify any information contained on this Site, including those related to merchandise, services, prices, stock and conditions, at any time and without prior notice. When the Site offers promotions that consist of free or discounted delivery of one product for the purchase of another, the dispatch of the good that is delivered free or at a discounted price will be done in the same place where the purchased product is dispatched. The Site subjects its promotions and promotional activities to compliance with current regulations.
The User agrees to comply with the terms and conditions of the promotions, specials and activities that johangalvan.com carries out, complementing the current Terms and Conditions of Use. In case of not complying with the terms of specific promotions johangalvan.com reserves the right not to apply the promotion to the User who does not comply with their terms.
Companies may modify any information contained on this Site, including those related to merchandise, services, prices, stock and conditions, at any time and without prior notice. When the Site offers promotions that consist of free or discounted delivery of one product for the purchase of another, the dispatch of the good that is delivered free or at a discounted price will be done in the same place where the purchased product is dispatched. The Site subjects its promotions and promotional activities to compliance with current regulations.
The User agrees to comply with the terms and conditions of the promotions, specials and activities that johangalvan.com carries out, complementing the current Terms and Conditions of Use. In case of not complying with the terms of specific promotions johangalvan.com reserves the right not to apply the promotion to the User who does not comply with their terms.
8. Newsletter.
By subscribing to our newsletter, you, as a User, give your consent to receive emails with specials and different promotions from johangalvan.com. Subscription to our newsletter may be canceled by you at any time.
By subscribing to our newsletter, you, as a User, give your consent to receive emails with specials and different promotions from johangalvan.com. Subscription to our newsletter may be canceled by you at any time.
9. Privacy Policy.
By hiring our services you declare that you agree with our Privacy Policy.
By hiring our services you declare that you agree with our Privacy Policy.
10. Dispatch of the products.
Products purchased through johangalvan.com will be subject to the shipping and delivery conditions chosen by the User and available at johangalvan.com.
Depending on the type of product or service purchased, the deliverable products may be sent to the User within the Dominican Republic through
johangalvan.com, respecting the Terms of Service of johangalvan.com, to obtain this service the user must pay the amount shown on the payment page of johangalvan.com. as transportation amount.
The information on the shipping location is the sole responsibility of the User, especially with regard to the accuracy of the data indicated to make a correct and timely delivery. If there is an error in the address, your order may not arrive on the indicated date, and the User may have to incur additional costs.
The deadlines chosen for dispatch and delivery are counted from when johangalvan.com validates the purchase order and the payment method used, considering business days for compliance with said deadline.
Products purchased through johangalvan.com will be subject to the shipping and delivery conditions chosen by the User and available at johangalvan.com.
Depending on the type of product or service purchased, the deliverable products may be sent to the User within the Dominican Republic through
johangalvan.com, respecting the Terms of Service of johangalvan.com, to obtain this service the user must pay the amount shown on the payment page of johangalvan.com. as transportation amount.
The information on the shipping location is the sole responsibility of the User, especially with regard to the accuracy of the data indicated to make a correct and timely delivery. If there is an error in the address, your order may not arrive on the indicated date, and the User may have to incur additional costs.
The deadlines chosen for dispatch and delivery are counted from when johangalvan.com validates the purchase order and the payment method used, considering business days for compliance with said deadline.
The User may only request a change of address before receiving the confirmation email from johangalvan.com. If the order has already been confirmed, the customer must request johangalvan.com to cancel the initial order, and must create another order with the new correct address, taking into account that the sale and dispatch of the products is conditional on their availability, new product price, new delivery times, and the costs associated with this new address.
We recommend that the User make the address change in their johangalvan.com account to avoid future errors in future purchases.
We also recommend examining our Shipping Policy for other provisions.
We recommend that the User make the address change in their johangalvan.com account to avoid future errors in future purchases.
We also recommend examining our Shipping Policy for other provisions.
11. Responsibility of johangalvan.com
johangalvan.com will do everything possible within its capabilities to ensure that the transmission of the Site is uninterrupted and error-free. However, given the nature of the Internet, such conditions cannot be guaranteed. For this reason, the User's access to the Account and the Site may occasionally be restricted or suspended in order to carry out repairs, maintenance or introduce new services and/or functionalities. johangalvan.com will not be liable for any loss (a) not caused by a breach of its obligations; (b) lost profits or losses of business opportunities; (c) any indirect damage.
johangalvan.com will do everything possible within its capabilities to ensure that the transmission of the Site is uninterrupted and error-free. However, given the nature of the Internet, such conditions cannot be guaranteed. For this reason, the User's access to the Account and the Site may occasionally be restricted or suspended in order to carry out repairs, maintenance or introduce new services and/or functionalities. johangalvan.com will not be liable for any loss (a) not caused by a breach of its obligations; (b) lost profits or losses of business opportunities; (c) any indirect damage.
12. Termination and its effects
- Cancellation by the user. The User may unilaterally cancel the use of johangalvan.com services, through the platform following the guidelines of the johangalvan.com Terms of Service.
- Cancellation by johangalvan.com. johangalvan.com may unilaterally cancel the services and the User's account, in the event that the user fails to comply with any of the obligations set out in this agreement, johangalvan.com reserves the right to suspend or cancel the user's account, delivery of products purchased, etc., in accordance with the provisions of the johangalvan.com Terms of Service, until the agreed rate or the terms and conditions of this agreement are corrected, paid or complied with. johangalvan.com also reserves the right to terminate the user's account (at its discretion) for failure to fulfill the user's obligations.
- If your account is terminated, either by the user or by johangalvan.com, it may result in the loss of content, end-user data, and account features. In no way will johangalvan.com be responsible for this loss, and will not be responsible for keeping a backup of your User account, User content or end user data. The User is responsible for saving a backup copy of their content before requesting the cancellation of their account on johangalvan.com.
13. Compensation.
The User agrees to indemnify, defend and hold johangalvan.com, its related companies and their respective shareholders, partners, associates, employees, contractors and third party payment service providers from and against any claim, demand, loss, damage, cost or liability (including reasonable attorneys' fees) arising out of or related to your use of the Services.
14. Notifications.
Any comment, concern or claim about our Terms and Conditions of Use, our Privacy Policy, Exchange, Returns and Guarantees Policy, or any legal documentation, must be notified in writing to Xarragos.com to our email.
15. Applicable law.
These Terms and Conditions of Use are intended to be executed in the Dominican Republic, and the applicable and supplementary legislation of said country will govern the validity, performance, execution and interpretation of these services. In the event of a dispute, controversy or claim in the execution or interpretation of these Terms of Service, the User attributes jurisdiction to the common law courts of the Dominican Republic.
The User agrees to indemnify, defend and hold johangalvan.com, its related companies and their respective shareholders, partners, associates, employees, contractors and third party payment service providers from and against any claim, demand, loss, damage, cost or liability (including reasonable attorneys' fees) arising out of or related to your use of the Services.
14. Notifications.
Any comment, concern or claim about our Terms and Conditions of Use, our Privacy Policy, Exchange, Returns and Guarantees Policy, or any legal documentation, must be notified in writing to Xarragos.com to our email.
15. Applicable law.
These Terms and Conditions of Use are intended to be executed in the Dominican Republic, and the applicable and supplementary legislation of said country will govern the validity, performance, execution and interpretation of these services. In the event of a dispute, controversy or claim in the execution or interpretation of these Terms of Service, the User attributes jurisdiction to the common law courts of the Dominican Republic.